SimpleHelp Remote Support – The Fastest Way To Clear Your IT Support Queue
Want to know why your IT support queue is clogged up so often? It’s not the server outages or other major emergency ticket problems that are building up. It’s the niggly little issues that don’t cause...
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SimpleHelp 4.2 Beta Now Available
Merry Christmas! SimpleHelp 4.2 Beta is now available for download! We thought that since the beta had run on so close to Christmas it would be fun to release it as a present to anyone waiting to see...
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SimpleHelp 4.2 Beta – Machine Hierarchy, Offline Machines and Saved Searches
SimpleHelp 4.2 introduces a new way to collect, organise and filter remote computers that you can connect to. In this blog post we’ll detail some of the changes made to how machines are presented in...
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SimpleHelp 4.2 Beta – Access Panel Table and Grid View
SimpleHelp 4.2 includes a revamped Access tab with a range of new features. In this post I’d like to introduce you to two different views of the machines accessible through SimpleHelp, a...
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SimpleHelp 4.2 Beta – Machine Details
The all new Access tab in SimpleHelp 4.2 lays machines out in a more friendly way and includes a range of additional information about each machine including a constantly updated screenshot in Grid...
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SimpleHelp 4.2 Beta – Wake on LAN
The new remote access framework in 4.2 allows SimpleHelp to monitor remote machines easily and quickly, meaning we can show screenshots and other info on demand without establishing a new connection...
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SimpleHelp 4.2 RC 1
The first release candidate of SimpleHelp 4.2 is now available: http://simple-help.com/support/releases It includes a range of fixes and improvements over Beta 9. Please read the Build Notes before...
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SimpleHelp 4.2
SimpleHelp 4.2 GA We’re pleased to announce the general availability of SimpleHelp 4.2. You can download the latest release from our site: http://simple-help.com/support Please feel free to send us...
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Notes and Notifications, How To Help Your Techs To Not Break Stuff
SimpleHelp 4.2 has brought some major changes to the access panel. Earlier versions showed just a tree of machines with some additional columns for info and the only real function available was to...
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SimpleHelp 4.2 Roundup – Access, Monitoring and Session Videos
Our latest update 4.2 has been out for a while now and has brought with it a lot of big changes and improvements. In this post we’ll sum up all the changes so you can be sure you aren’t missing...
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